Frequently Asked Questions
Last Updated on September 01, 2021
The product (or products) you want to order
The quantity you need of each item
The full address you want to ship to
About the Trip Overseas
We use either EMS or DHL account to ship international orders, depending on which courier offers the best cost and transit times. As soon your items have been decorated and boxed up, they'll be ready to make the trip overseas!
In case of questions, remarks, tips or a new assignment during your shopping, please let me know through the form on the contact page! Please click the "contact us" at the end of the page.
Or you can directly send an e-mail to firstname.lastname@example.org
1. Please go to logistics website to check the newest shipping information. Because the web information update slow, sometimes does not display the informations, so please patience waiting for more some days.Thank you!
2: Sometimes shipping time have some delay,please contact us to extend the time of the goods, thank you for your understanding and patience waiting!
Here are the links to all the delivery companies we use so you can track your order:
Total Delivery Time = Shipping Time + Processing Time
Processing speeds vary, but can take up to seven business days before an order is boxed and labeled by our shipping department. We strive to ship your items as quickly as possible and as a result, your order may arrive in separate packages. Once an order ships, the customer will receive an e-mail notification with their tracking information.
Standard Shipping: Region including United Kingdom Ireland, United States, Canada with 7-10 business days.
France, Spain, Germany, Netherlands, Ukraine, Japan, Belgium, Denmark, Finland, Ireland, Norway, Portugal, Sweden, Switzerland with 7-15 business days.
Brazil, Russia, Italy, Argentina, Chile, Mexico with 20-25 business days.
All Other Countries with 7-25 business days.
1-3 business days(some products will take 5 business days).